What We Collect and Why We Hold It
When you register and verify your account, we collect identity details — your name, contact number, and email address — so we can authenticate your login and process withdrawals accurately. Payment data connected to your GCash, Maya, or InstaPay wallet is recorded at the transaction level:
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the amount, the timestamp, and the reference number. We do not store your full wallet credentials or PIN. If you reach our support team, chat logs and email threads are kept for a limited period to resolve follow-up questions. Location signals from your mobile device are
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captured only to confirm that access is available where local law permits for eligible accounts. Cookies and session tokens keep your lobby session active between pages — you can clear these through your browser or mobile app settings at any time. Data shared with payment processors
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like GCash and Maya is governed by their own privacy terms alongside ours. We do not sell, rent, or exchange your personal data with advertisers or unrelated third parties. Retention periods vary by data type: account identity records are held while your account is active plus
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a reasonable period after closure; payment logs are kept in line with applicable financial record requirements in the Philippines.
Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.